Store Manager – Large Volume Retail Trainee

Job DescriptionJob Title: Store Manager – Large Volume Retail Store Manager in TrainingAbout GoodwillWe believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI). We embrace our employees’ differences and acknowledge and support our collective responsibility.About the PositionThe Manager in Training learns the daily operations, personnel management, financial reporting, rehabilitation functions, and inventory, merchandising and safety regulations directly related to a retail store.Essential Functions and Responsibilitiesinclude the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

• Assist customers and donors in a timely and courteous manner.
• Ensure that quality customer service and good customer relations are provided.
• Effectively manage store budget.
• Ensure that donated and used goods are processed appropriately from the time received through stocking on the sales floor.
• Ensure that sales transactions are rung up and reported accurately, that all moneys are collected, counted, and deposited securely.
• Report operations and safety statistics accurately and timely.
• Work effectively with other Evergreen Goodwill departments as needed.
• Ensure that the store and surrounding premises are kept clean and free of safety hazards.
• Comply with all Evergreen Goodwill policies and procedures.
• Uphold safe work practices in support of a safety culture through awareness and observation; train and educate employees of safety requirements; reports any potential hazards or accidents.
• Perform other duties as assigned.

Supervisory Responsibilities:Carries out supervisory responsibilities in accordance with Goodwill’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate.Position Requirements (Qualifications for the job under the Americans with Disabilities Act)To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School diploma, bachelor degree preferred or equivalent experience.
• Minimum 2 years in retail environment with at least 1 year supervisory experience in a medium to large volume retail store. 1 year warehouse experience preferred.
• Experience with basic accounting practices and bookkeeping.

• Ability to collaborate with essential partners and peers.
• Knowledge of retail competition.
• Excellent time management skills.
• Ability to motivate and work with a culturally diverse staff.

Certificates, Licenses, or Registrations:

• Valid WA State driver’s license and proof of insurance.

Computer/Technology Skills:

• Proficientknowledge with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
• Ability to learn new technology and software as related to the job.

Physical AbilitiesWhile performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 35 pounds and to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.Essential Mental/Sensory Abilities:

• Leadership and coaching skills
• Strong verbal and written communication skills
• Prioritization

• Attention to detail, accuracy
• Analytic skills
• Organizational skills
• Negotiation skills

Work Environment:Store and production environment, exposure to dust. Some travel for offsite meetings and events. Must have reliable transportation.Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor Goodwill to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.Employee AcknowledgementI have reviewed this document and understand the responsibilities of this position.Employee Signature Date99Compensation details: 63000-68000PI08a8442f9436-8722-35274978

Evergreen Goodwill of Northwest Washington